Returns & Exchanges
At Broek, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn items. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are still attached and the garments are in original condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized shipping location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing